Passes / Tickets
Rules for purchasing a ticket
- The price of a single ticket is 25 PLN, excluding tickets to select films.
- Ticket sales begin on March 13 at 12:00 pm.
- To purchase a ticket, add the desired film screening to your shopping cart by clicking “buy ticket.” Once all chosen screenings are in the cart, proceed to finalize the order.
- After adding the film (screening) to the cart, you need to place the order by selecting the command in the “My ticket cart” window.
- Payment must be completed within 20 minutes of placing the order, after which the order will be canceled.
- Order status can be tracked in “My orders,” where payment can also be made. Electronic tickets are recommended and can be presented on any mobile device. Please ensure the device’s display is undamaged to prevent issues with scanning the code.
- The Organizer does not accept returns of purchased tickets for single screenings.
Rules for purchasing a pass
- The price of a pass is 350 PLN.
- The festival pass allows the holder to attend a maximum of 40 on-site cinema screenings.
- The pass does not include admission for Cinema Concerts held as part of the festival.
- Pass sales run from February 28 at 12:00 pm to March 27 at 11:59 pm or until the pool is sold out.
- Payment for the pass and any purchased tickets must be completed within 20 minutes of placing the order. Electronic payment through an external e-payment center is the only accepted method of payment for the pass.
- The pass is issued to the name provided in the order form and is non-transferable.
- The pass cannot be reassigned to another person.
- Passes will be accessible in the user’s account upon the launch of the reservation system.
- Passes in the form of badges can be picked up at the Festival Center in Cinema Muranów starting from 9:30 a.m. on April 8. Passes must be collected in person with a photo ID.
- Admission tickets for free shows can be obtained and are available outside the reservation system.
- Transfer of the pass to an unauthorized person may result in the Organizer withdrawing the pass without refund.
- The Organizer does not accept returns of purchased passes.
- The Organizer reserves the right to terminate sales at any time without providing reasons.